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Elements and Performance Criteria

  1. Define and review level of service targets
  2. Optimise maintenance management
  3. Monitor condition of assets
  4. Monitor performance of assets
  5. Develop and maintain operations manuals
  6. Develop and maintain records systems

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

documenting information

scheduling

forecasting

decision making

analysing current practices

Required Knowledge

customer survey tools and techniques

financial political social and technical impacts of service levels

maintenance mechanisms

role of assets in achieving strategic objectives

criticality analysis techniques

asset maintenance recording systems

impacts of premature asset failure

condition assessment techniques and ranking systems

record keeping

instructional design techniques

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Evidence Required

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria The knowledge and skill requirements described in the Range Statement must also be demonstrated For example knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated

Critical aspects of evidence to be considered

Target levels of service are met

Preventative and corrective maintenance strategies are in place

Condition and performance monitoring systems are in place

Operations manuals are developed

Records system is maintained

Context of assessment

On the job or in a simulated work environment

Relationship to other unitsprerequisite or corequisite units

Prerequisite units nil

Corequisite units nil

Method of assessment

The following assessment methods are suggested

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written andor oral questioning to assess knowledge and understanding

completion of workplace documentation

thirdparty reports from experienced practitioners

completion of selfpaced learning materials including personal reflection and feedback from trainer coach or supervisor

Evidence required for demonstration of consistent performance

Evidence will need to be gathered over time across a range of variables depending on council work flow and planning cycle as long as the critical aspects of evidence can be demonstrated

Resource implications

Access to

a workplace or simulated case studies of council assets to identify maintenance requirements

relevant legislation

real or simulated records systems


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Operations may relate to:

day to day running and upkeep of short-lived dynamic assets (mobile and fixed plant)

passive assets.

Assets may include:

all non-current structures or items of plant or equipment that provide service potential or future economic benefit.

Council infrastructure assets may include:

roads

bridges

water supply systems

parks and gardens

drainage systems

sewerage systems

buildings

plant and equipment.

Strategies may include:

customer surveys

needs analysis.

Service targets may include:

failure rates and availability of service

reliability performance

capacity and quality of service

safety, risk and security.

Costs of failing to meet targets may include:

litigation and associated costs

loss of revenue

cost of repairs

loss of public image

degradation of customer confidence.

Maintenance mechanisms may include:

breakdown

established schedule

on a needs basis.

Maintenance practices may include:

in-house

contract.

Structure of manuals may include:

format

inclusion of graphics

line diagrams

isometric diagrams

photographs

videos

use of word processing facilities

use of operations manual software.

Predicted performance may include:

commissioning tests.

Condition monitoring schedules may include:

periodic inspection of all assets in class

periodic inspection of a sample of assets in class

no periodic inspection

visual condition monitoring.

Ranking systems may include:

condition rating

multifaceted systems

pavement management systems

gravity pipeline conduits rating systems

condition decay curves (Iowa curves).

Assessment of condition may include:

effective life

location in life cycle

when constructed, rehabilitated or replaced

actual or estimated residual life

previous inspection date and process

prediction of deterioration or failure

effect of planned maintenance

possibility, cost and impact on level of service of rehabilitation

commercial or technical obsolescence.

Performance monitoring may include:

reliability

demands and capacity

user needs

current utilisation compared to total capacity

achievement of levels of service

risk and consequence of failure.

Regulatory and legislative requirements may include:

occupational health and safety regulations

public safety requirements

environmental requirements.

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